Frequently Asked Questions (FAQ)
Below are the common questions we are asked regarding the Roof-Master opportunity. If you have any additional questions, please feel free to phone us at 0845 225 4444.
- Is there a real need for your services?
- Will I get enough customers?
- What's the competition like?
- What type of person is perfect for this business?
- Can I work from home?
- Do I need a DIY or building background to be in the flat roofing business?
- Surely repairing a flat roof is complicated, isn't it?
- Do I bill my customers and maintain any accounts receivables?
- Will I need to recruit labourers or additional roofers and can you help me?
- Can I really earn £30,000 - £50,000 a year, going up to over £100,000?
- What support structure do you have in place?
- What does the training include?
- How much is the Franchise fee?
- What does the Franchise fee include?
- How long does it take to get back my Franchise fee?
- What are the typical working hours/week?
- Do I have to pay a monthly management fee?
Is there a real need for your services?
Believe it or not, this is a £3bn industry! If you take an average of the number of flat roofs on domestic, commercial and industrial properties (E.g. Some have four, others have none), every single property would have a flat roof in one form or another - that's at least 24 million properties to repair!
The service that we are supplying is in high demand as I've just mentioned. The problem is finding a good quality, reliable flat roofing company to do the work - that's where you come in!
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Will I get enough customers?
As we've already said, latest estimates are that at least £3bn is spent each year on repairing and replacing flat roofs. The changes in British Weather help us to earn our living!
We've been in the business for many years and have spent the last 10 years perfecting our system, and we know there are plenty of customers for each and every one of our Franchisees. Your exclusive area has been designed to ensure that.
Our website together with our proven local marketing launch will fill your order book rapidly.
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What's the competition like?
There are very few specialist flat roofing companies out there. Of those out there we don't see much! Most roofing companies and builders are looking for quick and easy large jobs throughout the summer. Even the specialist roofing companies, as soon as there is something which they consider to be a little complicated, will generally turn it down...
Due to very nature of our product, problem roofs are an area that you will shine.
As for professional, uniformed, reliable flat roofers with guaranteed service - frankly we see NO CREDIBLE COMPETITION.
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What type of person is perfect for this business?
We are very selective about the people we take on board. Why? Because our success is directly related to your success. Therefore we can't afford to accept just anyone.
We know that the ability to earn between £30,000 and £50,000 is enough to attract anyone, that's why we do have a stringent policy on recruitment. For starters you must have the following qualities, or we won't even consider you (please also see the list in the section titled, 'Who Is This Perfect For? A Typical Franchisee, And Franchisee Profile'…
And most importantly:
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Can I work from home?
Due to the fact that customers won't be coming to your premises, you don't need an expensive office. To start with you can usually use your garage or a small garden shed - we'll discuss you know your options when we meet.
However, should you choose to expand your one van operation, you may need parking for the Roof-Master vans and a larger storage area for additional supplies for those unexpected and indeed larger commercial jobs. Don't worry though; we'll go through all your options during the training course.
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Do I need a DIY or building background to be in the flat roofing business?
No, basic DIY skills will be sufficient - we'll teach you everything else you need to know. In fact, everything you need to know about operating your business will be provided through our extensive training programme and ongoing support. However if you do have experience, clearly it is an advantage in the early days.
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Surely repairing a flat roof is complicated, isn't it?
As we've just mentioned, basic DIY skills will be sufficient to start with - we'll teach you everything else you need to know during your franchisee course which is also followed up with on-the-job training.
If you can imagine painting your kitchen floor - that's exactly what it is like. In fact it's child's play. Using our simple 1-2-3 system, you'll be up and running in no time - in fact we suspect you'll be asking us not to help you after a couple of weeks!
Of course, when any new situations arise and you feel you need our help, then you can take a picture of the site, email it to us and we'll be only too happy to help you quote it, or even come to help you on site if necessary. Once you've done it once, you should be able to do it again...
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Do I bill my customers and maintain any accounts receivables?
Absolutely not. You get paid immediately on completion of the work. However, when you start working with the bigger commercial clients, you may want to agree some sort of credit. We'll help you with this as well, so there's no need to worry.
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Will I need to recruit labourers or additional roofers and can you help me?
In the early days, the majority of the time you will be self sufficient, however there may be occasions when you'll need a labourer to help you do the job quicker! And when you decide you want to expand your one van operation, you'll need to employ more roofers.
We'll assist you here as we recognise that this area is fundamental to the success of the Franchise. We have extensive experience in recruiting the right people to carry out this service. We often get enquiries on the roof-master website, and we will tell you exactly what to do locally.
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Can I really earn £30,000 - £50,000 a year, going up to over £100,000?
Yes you can. As you'll know by now, if you've read the rest of this site, it is estimated that every year at least £3bn is spent on repairing and replacing flat roofs!
That means the market opportunity is so big, and is so under-served, that with our systems you can easily earn this money. But don't for one minute think that it's a 'walk in the park'. You still have to earn your money! You do have to put the effort in, but because the demand for our service is so high you can really earn serious money. <
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What support structure do you have in place?
We believe that the support structure of any Franchise organisation is one of the most important aspects of running a successful Franchise. You have to know that you'll never be left alone 'to get on with it'. Of course our training is so detailed you won't need constant supervision, but you will need help from time to time. That's why we have a structure in place that ensures your success…
You'll get weekly phone calls and regular visits during your first few months of trading. Our support also includes a monthly conference call, an intranet website and access to marketing and sales experts. The thought that has gone into the website is staggering. Through this you can access the Roof-Master knowledge base, discuss issues with all other franchisees, and get all marketing materials and systems that help you every step of the way.
In addition, as a Franchisee, you will have a 'Franchise Team' allocated to you to ensure your success. The team will provide on going support with regards to both technical, and business management issues.We guarantee you'll never feel alone . You'll never have to worry about anything. You'll be comforted in the knowledge that we place huge value on supporting you and all our other Franchisees.
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What does the training include?
During your initial training, you will learn how to operate your very own successful Roof-Master flat roof specialist business. Our initial training gives you:
We are experts in this industry. We know it inside out. Our training procedures and manuals reflect the systematic approach we take with all our Franchisees. We believe we offer the best training available in our industry.
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How much is the Franchise fee?
The Franchise fee is reviewed after every training course. At the moment it's just £25,775 +VAT.
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What does the Franchise fee include?
- o A minimum of 225,000 homes and details of all businesses in that area
- o All the latest planning application details
- o Proven systems, so you can get more business as simple and easy as 'turning on a tap'
- o 'Hand-holding' launch programme to kick-start your business
- o Initial Local sales and marketing support
- o Software that saves you time from initial enquiry, to quote, to invoice
- o High-tech vehicle tracking system option
- o Roof-Master Proprietary Knowledge Base - covering just about everything you will come across, and telephone support for the rest
- o National Brand, Memorable Name and Logo
- o Powerful Guarantee Programmes, which increase sales conversion
- o Uniforms and vans incorporating our franchise identity
- o Stationery Pack
- o Where to find your roofers and labourers, who to look for, what to ask
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How long does it take to get back my Franchise fee?
We expect that our Franchisees will have paid off the Franchise Fee in Less Than 12 Months.
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What are the typical working hours/week?
40-45 hours or less, but certainly not more!...
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Do I have to pay a monthly management fee?
Once you have paid your initial fee you do not pay anything else until you have customers. There will then be a management service fee to cover your support services. Ongoing payments you make to us are based on the success of your business and include:
- o We will develop and produce marketing materials (leaflets, offers etc.)
- o we will get leads for you (fax broadcasts, leaflet delivery etc.)
- o 24/7 live person answering, initial screening questions
- o Increasingly customers are searching for reliable companies to solve all their leaking flat roof problems on the internet. Already we get enquiries from all over the country. As our profile continues to grow, we expect around 25% of your business to come from the internet.
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Porches
Complicated Roofs
Complicated detail
Lead Conversions
And much...much...
more...
